Last Updated: April 7, 2025
Welcome to Hillfuxe Luxury Serviced Apartments (“Hillfuxe,” “we,” “us,” or “our”)! Your privacy is as important to us as your comfort during your stay. This Privacy Policy outlines how we collect, use, protect, and share your personal information when you visit our website (https://hillfuxeapartments.com), book an apartment, or interact with us online. By using our site, you agree to the practices described here.
Who We Are
We’re Hillfuxe Luxury Serviced Apartments, offering premium accommodations in Abuja and beyond. Our website is https://hillfuxeapartments.com, your gateway to a hassle-free luxury experience.
Information We Collect
We collect various types of data to serve you better:
Information You Provide
- Contact Details: Name, email, phone number when you book, inquire, or contact us.
- Account Info: If you register (e.g., for bookings), we store your username, password (encrypted), and profile details.
- Comments: If you leave a comment, we collect what you enter plus metadata (see below).
Automatically Collected Data
- Browsing Data: IP address, browser type, device info, and pages visited via cookies and similar tech (see our Cookie Policy).
- Comments Metadata: When commenting, we log your IP and browser user agent to combat spam.
- Media Metadata: Uploaded images may include EXIF data (e.g., GPS)—we don’t extract it, but others could if downloaded.
How We Use Your Data
Your information helps us:
- Provide Services: Process bookings, respond to inquiries, and manage your account.
- Enhance Experience: Personalize your visit and improve our site based on usage trends.
- Communicate: Send booking confirmations, updates, or promotional offers (if you opt in).
- Ensure Security: Detect spam, fraud, or misuse using automated filters.
- Legal Compliance: Meet regulatory requirements or resolve disputes.
Cookies and Tracking
We use cookies to make your visit seamless—see our Cookie Policy for details. Examples include:
- Saving your name/email for easier commenting (1-year cookies).
- Temporary cookies to test browser compatibility (discarded on close).
- Login cookies (2 days, or 2 weeks with “Remember Me”).
Embedded Content
Our site may feature content from other sites (e.g., videos, maps). These behave as if you’ve visited those sites, potentially collecting data via cookies or tracking if logged into their services. Check their privacy policies for specifics.
Who We Share Data With
We don’t sell your data—ever. We may share it with:
- Service Providers: Booking platforms, payment processors, or spam filters (e.g., Akismet), bound by strict confidentiality.
- Legal Authorities: If required by law or to protect our rights.
- Partners: Under data protection agreements, for marketing (with consent) or operational needs.
How Long We Retain Data
- Comments: Indefinitely, to auto-approve follow-ups unless you request deletion.
- User Profiles: As long as your account exists, it is editable by you or admins.
- Booking Data: Up to 7 years for legal/tax purposes, then anonymized.
- Analytics: Aggregated data may persist longer for trends, but not be linked to you.
Your Rights Over Your Data
You’re in control:
- Access: Request a file of your data (e.g., comments, profile info).
- Correction: Edit your profile or contact us to update info.
- Deletion: Ask us to erase your data (except what we must keep for legal reasons).
- Opt-Out: Unsubscribe from emails or decline non-essential cookies.
- Email us at info@hillfuxeapartments.com to exercise these rights.
Where Your Data Goes
- Hosting: Stored on secure servers (e.g., in the US or EU—specify your host’s location).
- Spam Checks: Comments may ping automated services, transferring minimal data (IP, user agent).
- Reset Emails: Include your IP for security if you request a password reset.
Security Measures
We protect your data with:
- SSL encryption for all site traffic.
- Regular updates to WordPress and plugins.
- Firewalls and monitoring for suspicious activity.
- Still, no system is 100% secure—please report concerns immediately.
Children’s Privacy
Our site isn’t aimed at kids under 16. If we accidentally collect their data, we’ll delete it upon notice.
Updates to This Policy
We’ll refine this as needed, updating the “Last Updated” date. Significant changes will be flagged on-site or via email if you’re subscribed.
Contact Us
Do you have questions or requests? Contact us — we’re here to ensure your privacy and peace of mind.
Thank you for choosing Hillfuxe—your luxury escape awaits! Your email may be checked through an automated spam detection service.